Emergency

2-1-1 specialist helps deter a caller from suicide

Kelly is a divorced Westchester mother with children away at college and no family nearby to turn to. Kelly had been suffering from depression for a number of years. Having had a very difficult day at work, and not being able to stop crying, she decided to call 2-1-1. During […]

New Text Messaging Feature Added to 2-1-1 Helpline

Times are changing, and 2-1-1 is evolving with them. In February, United Way of Westchester and Putnam announced that callers to its 2-1-1 Helpline can now text message for assistance. “We want people to be able to reach us in different ways. More and more people are using their fingers […]