2-1-1 specialist helps deter a caller from suicide

Kelly is a divorced Westchester mother with children away at college and no family nearby to turn to. Kelly had been suffering from depression for a number of years. Having had a very difficult day at work, and not being able to stop crying, she decided to call 2-1-1. During […]

2-1-1 Helpline assists caller with financial and medical solutions

When Holly McKeown called United Way’s 2-1-1 referral line this fall she was at her wit’s end. Six months earlier she had agreed to take in a friend of a friend who was having financial and medical difficulties for two weeks until she could get back on her feet. Two […]